Senior Administrator Integrated Discharge Service

In your role, you will provide training, direct line management, and supervision to the IDS administration team. You will be responsible for ensuring strict compliance with Trust policies and procedures at all times.

You will offer guidance and support to the wider team across the Trust, contributing to the smooth operation of the Integrated Discharge Service and helping to ensure safe and timely patient discharges.

As part of your responsibilities, you will ensure that administration assistants receive appropriate training and ongoing development, enabling the team to consistently deliver an excellent service.

Working closely with the IDS Hub administration lead, you will support robust service delivery. This will involve effective communication and the promotion of integrated working across health, social care, and both acute and community services.

You will also play a key role in supporting national reporting, maintaining data integrity, and ensuring that all KPIs are consistently achieved or exceeded.

Using continuous improvement methodology, you will identify and implement appropriate service improvements, contributing to the ongoing enhancement of the service.

Working with us will give you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients and staff. By ensuring we keep thriving and delivering outstanding healthcare right across our local towns.

You'll have access to varied development opportunities, learn new skills, meet new people . You'll learn about working for an acute Trust, interacting with people from all different roles to build skills and enhance your career path.

You'll make an impact, be challenged to think differently, be bold and help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.

Please see the attached job description for more information

• Manage referrals and discharges from the hospital and help assist with the co-ordination of them in line with national and locally agreed standards and guidelines

• Ensure queries from patients and their families are responded to in a timely and appropriate way

• To ensure that all discharges are facilitated in accordance with Trust and local policies
• To escalate any capacity or performance concerns to senior colleagues in a timely manner.
• To provide training and support to new and ongoing IDS team in various roles.
• Responsible for completion of various reports and returns in line with policy and procedure ensuring data integrity and professional standards are adhered too